COVID-19 resources and support

The health and safety of our employees and customers is our top priority. We are closely monitoring the COVID-19 situation, and are following the established health and safety protocols, as well all recommendations and guidelines set out by the World Health Organization (WHO). These efforts include providing employees across all our offices with specific guidance on precautionary health measures, including remote working. Experian continues to operate normally, and we will continue to meet our service levels as best we can for our customers and partners. Experian South Africa has been classified as an essential service provider which gives us permission to operate during the South African lock-down period. Despite this, we have closed all of our physical offices in Johannesburg, Stellenbosch and Durban as we have all our employees set up and fully operational remotely.